Details for Brianna Moore Art Shop

Shipping

Art Prints

  • Shipping & Handling rate: currently $9.25 for giclée prints; shipping is included for canvas prints

  • Shipping date: (1-2) business days from date of payment

  • Delivery time: (1-3) business day delivery by USPS, comes with tracking

Original Art

  • Shipping & Handling rate: included in pricing

  • Shipping date: (1-2) business days from date of payment

  • Delivery time: (1-5) business day delivery by USPS or FedEx, comes with tracking

Mugs

  • Shipping & Handling rate: With print-on-demand service, the shipping price is included with the cost of the mug!

  • Shipping date: (2-5) business days from date of payment

  • Delivery time: (5-7) business day delivery by UPS Mail Innovations or DHL, comes with tracking

FAQ

1. How do I order an item?

Fill out the information in the Request Order form with the item(s) you wish to purchase, then hit Submit. I will review your order and then send an invoice via email that gives you a link to pay securely online. Orders will be processed after payment is received.

2. How do I cancel my order?

If you need to cancel or modify any orders, please email me within 24 hours and I will assist you.

3. Do you accept returns or exchanges?

I do accept returns and exchanges for certain items. Please contact me with a photo and description of the issue within 2 days of delivery so that I can assist you.

The following items can’t be returned or exchanged:

  • Custom or personalized orders

  • Original Art

  • Sale items

4. Can you combine orders for me?

Yes! Because I package and ship Original Art and Art Prints myself, I am more than happy to combine these items to help you save on shipping costs. Mugs are currently shipped separately by a third party supplier.

5. Can I have the order shipped to someone else?

Sure thing! In your order request, please specify the gift recipient’s name and address in the Notes section.

6. Can I send a gift note?

Yes! If your order includes Original Art or Art Prints, I’m happy to include a personalized note for your gift recipient. In your order request, please write your note in the Notes section. I am not currently able to do this for Mugs.